Shipping information
Can I Exchange or Return my Kulani Kinis items?
Yes! We have return addresses in Los Angeles USA, London UK and Sydney Australia so you can mail it to your closest spot.
Yes We Do Free Shipping!
Please know that all orders globally are shipped from Australia. Orders over a value of $150 USD will have FREE SHIPPING! If your country is not listed below and fits into the 'International' category, we offer free shipping on orders over $200 USD.
Shipping Time & Cost
During this tricky time, DHL is experiencing a high volume and demand of online orders. This may affect the time frame of shipment for your parcel. We ask to please add 5 business days to our regular shipment time to accomodate for the potential of a delay in delivery. We apologise for any inconvenience and we promise we are working our absolute best to get your orders to you as quickly as possible.
Orders with a value under $150 USD will have a shipping charge and this will vary on a country by country basis. Find your country, postage cost and average shipping time.
Please know that all orders globally are shipped from Australia.
| Country |
Postage Cost (USD) |
Shipping Time |
| USA |
$12 |
3-4 Days |
| Canada |
$12 |
3-4 Days
|
| France |
$18 |
3-4 Days
|
| Germany |
$18 |
3-4 Days
|
| Italy |
$18 |
3-4 Days
|
| Puerto Rico |
$32 |
3-4 Days
|
| Mexico |
$20 |
3-4 Days
|
| United Kingdom |
$18 |
3-4 Days
|
| Russia |
$20 |
7-28 Days |
| Europe |
$18 |
3-4 Days
|
| International* |
$32 |
3-28 Days |
| China |
$18 |
3-4 Days
|
| Hong Kong |
$18 |
3-4 Days
|
| Singapore |
$18 |
3-4 Days
|
| South Korea |
$18 |
3-4 Days
|
| Japan |
$18 |
3-4 Days
|
| Malaysia |
$18 |
3-4 Days
|
| Country |
Postage Cost (USD) |
Shipping Time |
| USA |
$12 |
3-4 Days
|
| Canada |
$12 |
3-4 Days
|
| France |
$18 |
3-4 Days
|
| Germany |
$18 |
3-4 Days
|
| Italy |
$18 |
3-4 Days
|
| Puerto Rico |
$32 |
3-4 Days
|
| Mexico |
$20 |
3-4 Days
|
| United Kingdom |
$18 |
3-4 Days
|
| Russia |
$20 |
7-28 Days |
| Europe |
$18 |
3-4 Days
|
| International* |
$32 |
3-28 Days |
| China |
$18 |
3-4 Days
|
| Hong Kong |
$18 |
3-4 Days
|
| Singapore |
$18 |
3-4 Days
|
| South Korea |
$18 |
3-4 Days
|
| Japan |
$18 |
3-4 Days
|
| Malaysia |
$18 |
3-4 Days
|
*If your country or region is not listed, this rate will apply. Or you can email us at info@kulanikinis.com before you place an order and we will provide a shipping quote for you.
Once we have received your order and payment has been made, the order will be sent the following business day.
Still want more information?
We offer some of the best global shipping out there! However we cannot ship to PO boxes in the USA or Canada so we will need a physical address to send to.
All other international orders are shipped via DHL Express or Australian Post. We provide you with the ability to track your Kulani Kinis bikini on its journey. The tracking number will be sent to you in separate email once we have packed your order.
Kulani Kinis will not assume responsibility for the theft or damage of a parcel once it has been sent. Should there be any issues with your parcel not arriving within the ordinary time frame described previously, please email us at info@kulanikinis.com. Orders may require a signature on delivery.
Customs Duties & VAT
Please note customers may be required to pay sales tax, VAT, duty and/or customs charges on your purchase with Kulani Kinis. Please factor these into your purchase costs before submitting your order.
These are the responsibility of the customer and we suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Should you have any further questions for us relating to this please email us at info@kulanikinis.com.
If you experience any difficulties while entering your shipping address during checkout, please email info@kulanikinis.com with your name and full shipping address.
The shipping cost for orders is non refundable.
