Can I Exchange or Return my Kulani Kinis items?
Yes! We have return addresses in both Sydney Australia and in Los Angeles USA so you can mail it to your closest spot.
United States, European & International (Rest of the World) Orders
For orders with a value over $125 USD shipping will be FREE.
A flat rate of $16 USD will apply to orders with a value under $125 USD. Express shipping options are available and vary on a country by country basis. The maximum amount we charge for global express shipping is $25 USD, however most countries are less than this amount.
How long does it take?
Shipping to the USA and Canada takes 2-3 days. Fast and trackable!
Shipping time to the USA and Canada is approximately 2-3 days after we have sent your order. So we offer some of the best global shipping out there! However we cannot ship to PO boxes in the USA or Canada so we will need a physical address to send to.
Once we have received your order and payment has been made, the order will be sent the following business day.
International orders sent to countries that are not the USA and Canada take anywhere from 5 - 15 business days to arrive (shipping time varies per destination) but most packages should arrive in under two weeks. However if you do need a faster service, Express shipping options are available globally.
All other international orders are shipped via either DHL Express, DHL Global Mail or Australian Post International Registered Mail. We provide you with the ability to track your Kulani Kinis bikini on its journey.
Kulani Kinis will not assume responsibility for the theft or damage of a parcel once it has been sent. Should there be any issues with your parcel not arriving within the ordinary time frame described previously, please email us at firstname.lastname@example.org. Orders may require a signature on delivery.
Please note customers may be required to pay sales tax, VAT, duty and/or customs charges on your purchase with Kulani Kinis. Please factor these into your purchase costs before submitting your order.
These are the responsibility of the customer and we suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Should you have any further questions for us relating to this please email us at email@example.com.
If you experience any difficulties while entering your shipping address during checkout, please email firstname.lastname@example.org with your name and full shipping address.
The shipping cost for orders is non refundable.